Privacy Policy

Effective Date: 11/27/2023

1. Introduction

Welcome to Ride Sync, a service provided by Ride Sync, LLC, headquartered in Dallas, Texas, United States. We are committed to safe guarding your privacy and ensuring the security of your personal information. This Privacy Policy describes our practices concerning the collection, use, protection, and disclosure of your data. By using our services, you agree to the terms and practices outlined in this policy.

2. Types of Personal Information We Collect

At Ride Sync, we collect various types of personal information that are necessary to deliver our services effectively. This information may include names, addresses, phone numbers, email addresses, and other data typically required by a software-as-a-service (SaaS) company. We collect this data through multiple channels, including registration forms, our mobile app, and cookies for enhanced user experiences.

3. Purpose of Collecting User Data

The primary purpose of collecting user data is to provide a seamless and personalized experience when using our services. Additionally, we may collect data to integrate with third-party software essential for the functionality and utility of our application.

4. Security and Privacy of User Data

Your data security is our top priority. Our primary hosting environment adheres to industry-standard security measures and is compliant with SOC 2 and GDPR regulations. These robust measures ensure the highest level of data security and privacy.

5. Use of Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience. These technologies help us remember user preferences, streamline login processes, and deliver content that aligns with your specific needs.

6. Sharing User Data with Third Parties

To provide you with the best possible service, we may share your data with trusted third-party service providers. These include payment processors, analytics platforms, and other partners who assist in service delivery. We do not sell personal data about your customers to third parties.

7. Data Retention and Deletion

User account data is retained for the duration of an active subscription. Upon subscription cancellation, we retain this data for a grace period of 30 days. After this period, user accounts and associated data will be automatically deleted to ensure your privacy and data protection.

8. User Rights

Respecting your rights regarding your personal data is of utmost importance to us. If you wish to exercise your rights, including accessing, correcting, or deleting your data, please contact our dedicated legal team at info@myridesync.com.We will respond promptly, ensuring compliance with applicable data protection laws.

9. Marketing Communications and Opt-out Options

We respect your communication preferences. Users can easily opt out of marketing communications by utilizing the "unsubscribe" link located at the bottom of any email communication.

10. Data Collection from Minors

Our services are intended for users aged 18 and older. We do not knowingly collect or maintain personal information from minors.

11. Google API Services

Ride Sync's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

12. Email Services

We take the delivery of emails seriously. We will never send spam emails and always offer immediate opt out options on all marketing emails.

13. Policy Updates and Notification

To keep you informed of significant changes in our practices, we may update this Privacy Policy. Users will be notified of substantial updates via email. We recommend reviewing this policy periodically to stay informed of any changes that may impact your privacy and data security.

14. Contact Information and Support

If you have any questions, concerns, or require assistance related to your privacy, data protection, or this Privacy Policy, please don't hesitate to contact our legal team at info@myridesync.com. We are here to support you.